Luvy Bear Soaps & SCENTsations has purchased Rose Petals for dipping from one company for many years and now it seems that they are no longer interested in keeping my business - I have tried several phone calls - emails and even posting to their blog to no avail - they removed the negative comment and still didn't get in touch with me to try to fix the problem!
They have taken the money for the petals but I have not received the merchandise nor have they issued a refund for non receipt of the petals. I am now in the process of doing a chargeback to get my money back.
If you are a soap maker (or doing a Wedding) and are purchasing petals on your own for dipping or decorating your tables and would like to know who this company is so that you can avoid being ripped off please Contact Me I will not post the name here so that I can not be held liable for slander (even though it should be out there for everyone to read). I have heard from other people that they have had problems with this company as well - which is a shame as they used to reliable. So it is not just me having an issue. If you are one of my customers who orders dipped petals please be assured that I am in the process of finding a new source for petals. I have several colors still in stock but if you need several bags of one color I suggest you contact me before ordering at (740)852-3090 if it's only 1 bag of a color then you are safe to place your order without contacting me first as I am working to remove the colors that are temporarily not available from the website: ORDER DIPPED ROSE PETALS Hopefully I will have all my usual colors back in stock soon. I will try to repost to this blog as soon as it is completed. Thank you for your patience and understanding. Ruth Blackwell, owner
Monday, July 19, 2010
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